User X Creates What You Want But Better

User X is always ready to go. He will assist you and your team to develop the best plan of action to reach your goals and execute that plan to the letter.

Identifying Goals & Obstacles

The initial step is to observe current operations, interview participating parties, and identify issues. Once these problems are identified we can start to focus on creating primary and secondary goals to address these issues. These goals must be reachable and measurable so we can track the progress after launch.

Plan User Experience

The primary and secondary goals will give us a target to shoot for when planning the user experience. A series of visual aids are constructed to illustrate user flow and how the architecture will lead users toward the goals.

Execute the Plan

With a solid plan in place, we can get to work collecting content, designing and developing the user experience, and putting it all together.

Test & Tweak

Rigorous testing and hunting for pesky bugs are key for a successful launch. Spending ample time testing and tweaking will help ensure that the user experience is pushing visitors toward the primary and secondary goals as planned.

All of this is backed up with a 3-month warranty, a fantastic maintenance system we call the Maintenance Protocol, and a Hero Support team with decades worth of experience.